Pulaski County Insider - Forum
Home Dictionary Thesaurus Weather Links
  Yellow Pages Today's Posts Who's Online  

Go Back   Pulaski County Insider - Forum > General > Made In USA

Made In USA This will be a place to post things you have found or bought recently that are still Made In USA

Reply
 
Thread Tools Display Modes
  #1  
Old 06-08-2018, 06:21 PM
MKPA's Avatar
MKPA MKPA is offline
MotorMouth
Threadstarter  
 
Join Date: Oct 2007
Location: Waynesville
Posts: 10,230
Default Traeger Troubleshooter

EEEEK! Thought I was in real trouble, Went to smoke dinner and was treated to an ERR MESSAGE. Pellets didnít feed! OMG! Disaster! Hmmm.?emptied the burn cup, tried to start. Nuttin. Iím starting to sweat now! Emptied the hopper, tried again. Nuttin. Used a screwdriver to move the auger. Plug it back in. Handful of pellets, set to start. Nuttin. Customer service called. Turn it to the highest setting? BOOM, Auger turns! Shut everything off, top off the pellet bin. Yes, back up and running! Gotta watch the mail next week, not only did they get it running but hearing of my red meat allergy and my panic of not being able to smoke my chicken, theyíre sending jars of both chicken seasoning they produce!!!winner winner, chicken dinner indeed!
__________________
Be careful following the masses.
Sometimes the M is silent!
Reply With Quote
  #2  
Old 06-14-2018, 12:53 PM
river_rat's Avatar
river_rat river_rat is offline
MotorMouth
 
Join Date: Nov 2006
Location: Waynesville, Mo.
Posts: 17,966
Default

That's some pretty impressive customer service!
__________________
"There is science, logic, reason; there is thought verified by experience. And then there is California."
Reply With Quote
  #3  
Old 06-14-2018, 06:55 PM
MKPA's Avatar
MKPA MKPA is offline
MotorMouth
Threadstarter  
 
Join Date: Oct 2007
Location: Waynesville
Posts: 10,230
Default

Service was great as the tech and I discussed my fear of jamming more pellets into the auger. He agreed and said let’s torque the auger if it blows the fuse it’s under warranty. I’ll send replacements out overnight. Don’t know who was happier when it started pushing pellets out, about ten minutes later the phone rang. Customer Service asking if I was satisfied, explained that I could only eat poultry from the bite and fixing my problem professionally and quickly was a lifesaver! BOOM She was ecstatic and promised two seasoning jars!
__________________
Be careful following the masses.
Sometimes the M is silent!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 02:54 AM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright 2007 - 2013 - Pulaski County Insider, LLC